So, I decided to put together some proof for my theory. The network problem that ${organization} is suffering from only happens during odd hours, and it was my observation that this problem involves a particular computer protocol. Specifically, this problem involves a particular verb in this computer protocol. Even more specifically, this problem involves too many of these verbs being transmitted onto the network at once. This is sort-of a denial-of-service attack....
In order to prove my theory as to what was going wrong on ${organization}'s network, I put together a simple deep packet analysis tool. Next I hacked together a postprocessor that went through all of the data that was collected and produced a histogram from this. Here's the final product:

Like I said, the problem occurs at odd hours. I thought I had some pretty compelling evidence of my theory at 10:30pm (their time) on March 11th. But then at 3:30am on March 14th my evidence became overwhelming.
For my analysis, a graph like this is invaluable. With this graph, I was able to zero right in on the problematic traffic on the network.
I'm still working with ${organization} on addressing their network problem. I wish I could say that one evil villain caused this problem, but my evidence shows that multiple end-users were involved with this problem and I have to assume that the problem is more of a mis-configuration problem rather than an actual network attack....
No comments:
Post a Comment